> ## Documentation Index > Fetch the complete documentation index at: https://docs.tabbly.io/llms.txt > Use this file to discover all available pages before exploring further. # Call Batching > Create, manage, and optimize batch call campaigns ## Overview Call batching allows you to efficiently manage large-scale calling campaigns by grouping calls and processing them systematically. ## How to Do Call Batching ### Creating Batch Campaigns **Step 1: Create Batch** * Navigate to **Campaigns > Create Batch** * Name your batch campaign * Select target agent * Define batch parameters **Step 2: Add Contacts** * Upload contact list * Import from CRM * Filter existing contacts * Set batch size **Step 3: Configure Settings** * Set call timing * Configure pacing * Set retry logic * Define success criteria **Step 4: Launch Batch** * Review configuration * Start batch * Monitor progress * Adjust as needed ## Creating Batch Campaigns ### Batch Configuration **Batch Size** * Number of calls per batch * Optimal size varies * Consider system capacity * Balance speed and quality **Batch Timing** * Start time * End time * Daily limits * Time zone handling **Call Pacing** * Calls per hour * Calls per minute * Dynamic pacing * Quality over quantity ## Scheduling Batch Calls ### Scheduling Options **Immediate Start** * Start batch immediately * No delay * Best for urgent campaigns **Scheduled Start** * Set specific start time * Date and time selection * Time zone aware * Recurring schedules **Recurring Batches** * Daily batches * Weekly batches * Monthly batches * Custom schedules ## Batch Call Reporting ### Reports Available **Progress Reports** * Calls completed * Calls remaining * Success rate * Real-time updates **Performance Reports** * Conversion rates * Average duration * Outcome distribution * Cost analysis **Detailed Reports** * Per-call details * Transcripts * Recordings * Custom metrics ## Pausing and Resuming Batches ### Pause Functionality **When to Pause** * Issues detected * Need to adjust settings * Temporary halt * Maintenance windows **How to Pause** * Click pause in dashboard * Via API * Automatic pausing rules * Scheduled pauses **Resuming** * Resume from where paused * Or restart from beginning * Adjust settings before resume * Test before resuming ## Batch Call Optimization ### Optimization Strategies **Timing Optimization** * Test different times * Find optimal calling hours * Adjust based on results * Time zone considerations **Pacing Optimization** * Find optimal call rate * Balance speed and quality * Adjust based on performance * Monitor system load **Message Optimization** * Test different messages * A/B test variations * Optimize based on results * Continuous improvement ## Managing Batch Call Capacity ### Capacity Planning **System Capacity** * Understand system limits * Plan batch sizes accordingly * Monitor system load * Scale as needed **Resource Management** * Allocate resources wisely * Balance multiple batches * Prioritize important batches * Optimize resource usage ### Scaling **Horizontal Scaling** * Add more capacity * Distribute load * Improve performance * Handle growth **Vertical Scaling** * Upgrade resources * Improve performance * Handle larger batches * Better quality ## Best Practices Begin with small batches to test and optimize before scaling up. Watch batch progress closely, especially when starting. Adjust quickly. Regularly review and optimize batch settings based on performance data. Stay within system capacity and compliance limits. Quality over quantity.