> ## Documentation Index > Fetch the complete documentation index at: https://docs.tabbly.io/llms.txt > Use this file to discover all available pages before exploring further. # Phone Number Management > Buy, configure, and manage phone numbers for your Tabbly voice agents ## Overview Phone number management is essential for setting up your voice AI operations. Tabbly provides comprehensive tools for purchasing, configuring, and managing phone numbers. ## How to Buy Phone Numbers ### Purchasing Process **Step 1: Access Number Marketplace** * Navigate to **Settings > Phone Numbers** * Click **Buy New Number** * Browse available numbers **Step 2: Select Number Type** * **Local Numbers**: Area code specific * **Toll-Free Numbers**: 800, 888, 877, etc. * **International Numbers**: Global coverage **Step 3: Choose Location** * Select country * Choose area code or city * Search for specific number patterns **Step 4: Purchase Number** * Review pricing * Confirm selection * Complete purchase * Number activated immediately ### Number Types **Local Numbers** * Area code specific * Lower cost * Local presence * Best for regional operations **Toll-Free Numbers** * 800, 888, 877, 866, 855, 844 * Free for callers * Professional image * Higher cost **International Numbers** * Global coverage * Local presence in other countries * Support for international calling * Varies by country ## Selecting Country and Area Codes ### Country Selection **Supported Countries** * United States * Canada * United Kingdom * Australia * And 100+ more countries **Considerations** * Target market location * Caller expectations * Regulatory requirements * Cost implications ### Area Code Selection **Local Presence** * Choose area codes matching your market * Builds trust with local callers * Improves answer rates **Vanity Considerations** * Memorable number patterns * Brand alignment * Marketing value ## Porting Existing Numbers to Tabbly ### Porting Process **Step 1: Initiate Port Request** * Navigate to **Phone Numbers > Port Number** * Enter number to port * Provide account information **Step 2: Submit Documentation** * Letter of Authorization (LOA) * Recent phone bill * Account verification **Step 3: Port Approval** * Tabbly reviews request * Carrier processes port * Typically 7-14 business days **Step 4: Port Completion** * Number activated on Tabbly * Test call to verify * Update any external systems ### Porting Requirements **Eligibility** * Number must be active * Account must be in good standing * Must be portable (not all numbers are) **Documentation Needed** * Letter of Authorization * Recent phone bill * Account number and PIN * Business verification (if applicable) ## Managing Multiple Phone Numbers ### Number Organization **Grouping Numbers** * Create number groups * Organize by department * Tag by use case * Label for easy identification **Number Assignment** * Assign to specific agents * Route by number * Track usage per number ### Bulk Management **Bulk Operations** * Purchase multiple numbers * Configure in bulk * Update settings across numbers * Export number lists ## Number Forwarding Setup ### Forwarding Options **Forward to Mobile** * Route calls to mobile phones * Backup for agent unavailability * Emergency routing **Forward to Backup Number** * Secondary number routing * Failover configuration * Redundancy setup **Forward to Another Agent** * Route to different agent * Escalation paths * Department routing ### Configuration **Setting Up Forwarding** 1. Navigate to number settings 2. Enable forwarding 3. Enter destination number 4. Set forwarding rules 5. Test forwarding ## Vanity Number Options ### What are Vanity Numbers? Vanity numbers are phone numbers that spell words or are easy to remember (e.g., 1-800-FLOWERS). ### Benefits * **Memorability**: Easier for customers to remember * **Branding**: Reinforces brand name * **Marketing**: Better for advertising * **Professional**: Enhances brand image ### Availability * Limited availability * Higher cost * Premium pricing * May require waitlist ## International Number Availability ### Global Coverage Tabbly supports phone numbers in 100+ countries, including: * North America (US, Canada, Mexico) * Europe (UK, Germany, France, Spain, etc.) * Asia Pacific (Australia, India, Singapore, etc.) * Latin America (Brazil, Argentina, etc.) ### Considerations **Regulatory Requirements** * Country-specific regulations * Business registration requirements * Compliance obligations **Cost Factors** * Varies significantly by country * Monthly fees * Per-minute charges * Setup fees ## Number Pricing and Billing ### Pricing Structure **One-Time Fees** * Number purchase/activation * Porting fees * Setup fees **Monthly Fees** * Number rental (varies by type) * Local: \$1-5/month * Toll-free: \$2-10/month * International: Varies **Usage Charges** * Per-minute charges * Inbound call charges * Outbound call charges ### Billing **Billing Cycle** * Monthly billing * Prorated for partial months * Included in main invoice **Cost Optimization** * Choose appropriate number types * Consolidate numbers when possible * Review usage regularly ## Best Practices Begin with local numbers for your primary market. Add toll-free or international as needed. Consider future expansion when selecting area codes. Plan for multiple markets. Test Tabbly with a new number before porting your main number. Ensure everything works as expected. Keep records of all numbers, their purposes, and configurations. Makes management easier. ## Next Steps * Set up outbound calls: [Outbound Calls](/phone-calls/outbound/outbound-calls) * Configure inbound calls: [Inbound Calls](/phone-calls/inbound/inbound-calls)