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Enterprise Solutions

Tabbly Enterprise plans are designed for large organizations that need custom solutions, dedicated support, and advanced features tailored to their specific requirements.

Enterprise Features

Unlimited Scale

  • Unlimited Call Minutes: No usage caps or overage charges
  • Unlimited Agents: Deploy as many agents as needed
  • Unlimited Recordings: Store all call recordings
  • Unlimited API Calls: No rate limits on API usage

Advanced Security & Compliance

  • HIPAA Compliance: Full HIPAA-compliant infrastructure
  • SOC 2 Type II: Certified security standards
  • GDPR Compliance: European data protection compliance
  • CCPA Compliance: California privacy law compliance
  • End-to-End Encryption: All calls and data encrypted
  • Custom Data Residency: Choose where your data is stored

Dedicated Support

  • 24/7 Priority Support: Round-the-clock assistance
  • Dedicated Account Manager: Personal point of contact
  • Technical Success Manager: Implementation and optimization support
  • Custom SLA Guarantees: 99.99% uptime guarantees
  • On-Call Engineering Support: Direct access to engineering team

Custom Integrations

  • Custom API Development: Build custom integrations
  • White-Label Options: Brand the platform as your own
  • Custom Workflows: Tailored business logic
  • Legacy System Integration: Connect to existing systems
  • Single Sign-On (SSO): Enterprise authentication

Advanced Analytics

  • Custom Dashboards: Tailored reporting views
  • Data Export APIs: Programmatic data access
  • Custom Metrics: Define your own KPIs
  • Predictive Analytics: AI-powered insights
  • Real-Time Monitoring: Live system monitoring

Enterprise Use Cases

Healthcare

HIPAA-compliant patient communication, appointment scheduling, and telehealth support

Financial Services

Secure customer service, account management, and compliance-focused interactions

Large E-commerce

High-volume customer support, order management, and sales automation

Government

Citizen services, information hotlines, and public sector communication

Enterprise Pricing

Enterprise plans are custom-priced based on:
  • Volume Commitments: Annual or multi-year commitments
  • Feature Requirements: Custom features and integrations
  • Support Level: Dedicated support and SLA requirements
  • Compliance Needs: HIPAA, SOC 2, and other certifications
  • Custom Development: API development and integrations

Implementation Process

Phase 1: Discovery (Week 1-2)

  • Requirements gathering
  • Technical architecture review
  • Compliance assessment
  • Custom feature scoping

Phase 2: Setup (Week 3-4)

  • Account configuration
  • Custom integrations development
  • Security and compliance setup
  • Team training

Phase 3: Testing (Week 5-6)

  • Pilot testing
  • Performance optimization
  • User acceptance testing
  • Go-live preparation

Phase 4: Launch (Week 7+)

  • Production deployment
  • Monitoring and optimization
  • Ongoing support and optimization

Enterprise Support

Support Channels

  • Phone: Direct line to support team
  • Email: Priority email support
  • Slack: Dedicated Slack channel
  • Portal: Enterprise support portal
  • On-Site: On-site support available (premium)

Response Times

  • Critical Issues: < 1 hour
  • High Priority: < 4 hours
  • Standard: < 24 hours
  • Low Priority: < 48 hours

Getting Started

Schedule Enterprise Consultation

Contact our enterprise team to discuss your custom requirements
Enterprise plans require a minimum annual commitment. Contact sales to discuss pricing and terms specific to your organization.